Submissions

Submissions remain open. Any information relating to submission closure date will be advised in due course here.

Need help?

If you need urgent help, or are worried about your safety or the safety of a child, please call Triple Zero (000) any time. You can also free call 1800 177 135 for the Department responsible for Child Safety.

If you need support because of something that has happened to you, help is available.

Share information with us

You can tell us about any problems with the child safety system that you know about and would like to share. You can do this by making a submission.

Anyone can make a submission. We want to hear from people all over Queensland who have experience with the child safety system. This includes:

  • children
  • young people
  • family members
  • parents and carers
  • people who work in the child safety system
  • concerned community members.

The Commission will look into how Queensland’s child safety system is working, and how the system can be improved to keep children and our communities safer. The Commission cannot provide help in individual child safety matters.

You can make a submission any time, about any topic in the terms of reference. These include:

  • how the child safety system works for everyone involved, including Aboriginal and Torres Strait Islander children, their families and communities
  • how children, families and carers in the system are treated
  • early intervention programs
  • models of care – including residential care, foster care, and kinship care
  • the roles of the agencies in the child safety system
  • how you can complain about problems with the system
  • the laws about child safety and child protection, including the Child Protection Act 1999 and the Adoption Act 2009
  • anything else about child safety.

You can subscribe to get updates from the Commission, and we will let you know when we are looking for submissions on other topics.

How to make a submission

You can share your story or information with us in lots of different ways.

We recommend trying our online form first, to make sure you don't forget to include any important details.

In your submission, please tell us what part of Queensland you are living in. It is important to provide as much detail as possible so that the Commission can understand your submission and identify any organisation you mention.

Let us know if you need help to make a submission.

You can use our online submission form to share your story or information with us.

The form has lots of questions to help you with your submission. You can also include any files or attachments that are smaller than 10MB.

Make an online submission

You can send us an email at info@childsafetyinquiry.qld.gov.au to share your story or information.

This is the best option if you have attachments between 10MB and 50MB.

If you have larger files you want to send us, please tell us in your email so we can find a way to get the file.

You can send us a letter by mail.

Write down what you want to tell us, then seal it in an envelope and address it to us as:

Commission of Inquiry
Child Safety System
Reply Paid 89453
Brisbane  QLD  4000

You can mail it to us from your nearest Post Office or post box. You do not have to pay for postage costs when using this address.

You may find it easier to talk about your experience, instead of writing it down.

You can use your phone or another device to record yourself speaking. Save your voice recording and then you can:

You may find it easier to talk about your experience, instead of writing it down.

You can use your phone or another device to make a video recording. You can film yourself speaking, or film anything else you want us to understand about problems with the child safety system.

If there is another person in your video, make sure that person has agreed to let you send the video to us.

Save your video, and then you can:

You can make a drawing, painting, photo, or any other sort of picture that shows that you want to say about the child protection system.

Once you have finished, you can take a photo of your artwork and:

You can also send your artwork to us by mail. Seal it in an envelope and address it to us at:

Submissions
Commission of the Inquiry into the Child Safety System
GPO Box 783
Brisbane  QLD  4000

You can mail it to us from your nearest Post Office or post box.

You can fill out our short online survey if you are a child or young person who:

  • is in out-of-home care
  • has previously been in out-of-home care
  • has other experience with the child safety system.

To help you, the survey has questions about child safety and about being in care. You don't have to answer all the questions. You can tell us as much or as little as you want.

The survey will take about 15 minutes to complete.

Fill out the survey

You can send us a message on:

In your message, you can include photos, videos, or voice recordings. If there is another person in your photo or recording, make sure that person has agreed to let you send it to us.

We don't check our Direct Messages every day. Once we do read your message, we will let you know if we need more information.

Response from the Commission

We will read and review all submissions. We will only contact you if we need more information.

Submissions can be made anonymously (without your name, phone number or email address). If you make an anonymous submission, this will mean we cannot contact you about your submission, get further information, or respond to you.

What we do with your information (privacy statement)

The Commission of Inquiry into Child Safety System is collecting your personal information, including your name, email, phone number, commentary and opinion on experience related to the child safety system.

We are collecting your information to assist the Commission in fulfilling its Terms of Reference, including examining, reporting on, and making recommendations about the child safety system in Queensland.

We are authorised to collect this personal information for these purposes under section 4 of the Commissions of Inquiry Act 1950 (Qld).

We will not use your personal information for any other purpose unless we are authorised or required under an Australian law, or a court or tribunal order to do so.

You can find our privacy policy at https://www.justice.qld.gov.au/legals/privacy.

Our policy explains how you can access and amend your personal information, how to make a complaint about the way we have handled your personal information, and how your complaint will be handled.

If you have questions about how we manage your personal information, contact us at info@childsafetyinquiry.qld.gov.au.

If you choose not to give us your personal information, this might impact our ability to deliver this service to you.

Last updated: February 2026